Privacy Policy

Last updated: 7 July 2026

1. Introduction

B+W Builders Pte Ltd (UEN 201530148H), referred to as "B+W Builders", "we", "us" or "our", respects the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose and protect personal data when you use our website at bwbuilders.com.sg and related domains (bwbuilders.sg and boonwoh.com.sg), or when you interact with us in the course of our construction and interior fitting-out business.

This Policy is published in accordance with our obligations under the Personal Data Protection Act 2012 of Singapore (the "PDPA") and the Data Protection Provisions set out therein.

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us through our contact form, including:

• Name (full name as provided in the enquiry form)
• Company (the organisation you represent, if any)
• Email address (for correspondence regarding your enquiry)
• Phone number (for follow-up contact)
• Project details (scope, timeline, location and other information you share about your project)

We may also collect non-personal data automatically through Google Analytics, such as browser type, device information, pages visited and approximate location. This data is aggregated and does not identify you personally.

3. Purposes of Collection, Use and Disclosure

We collect, use and disclose your personal data for the following purposes:

• To respond to your enquiry and provide a quotation or project assessment
• To communicate with you about your project, scope, timeline and requirements
• To deliver our construction, interior fitting-out, A&A and project management services
• To fulfil contractual, legal and regulatory obligations, including those under BCA, MOM, SCDF, NEA and WSH requirements
• To maintain records for project administration, billing and audit purposes
• To improve our website, services and customer experience

By submitting the contact form, you consent to the collection, use and disclosure of your personal data for the purposes set out above.

4. Consent

Consent is obtained through an explicit opt-in checkbox on our contact form. You acknowledge that providing personal data is voluntary, and that failure to provide certain data may prevent us from responding to your enquiry or providing services.

You may withdraw your consent at any time by contacting us at hello@bwbuilders.com.sg. Upon withdrawal, we will cease using your personal data for the stated purposes, subject to any legal or contractual retention obligations.

5. Data Sharing and Disclosure

We do not sell, rent or trade your personal data. We may share your data with third-party service providers who process data on our behalf, such as our form submission handler (Formspree) and website analytics provider (Google Analytics), solely for the purposes of operating our website and responding to enquiries.

We may also disclose personal data where required by law, court order, or to comply with regulatory obligations under Singapore law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data that does not result in a business relationship is generally retained for up to 24 months and thereafter securely deleted. Project-related data is retained in accordance with our contractual and statutory record-keeping obligations.

7. Data Protection and Security

We implement reasonable technical, organisational and physical safeguards to protect your personal data against unauthorised access, disclosure, alteration or loss. These include HTTPS encryption on our website, access controls and secure third-party processors. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights Under the PDPA

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate or incomplete personal data
• Withdraw consent for the collection, use or disclosure of your personal data
• Be informed of how your personal data has been used or disclosed in the past 12 months

To exercise any of these rights, please contact us at hello@bwbuilders.com.sg. We will respond to your request within 30 business days, in accordance with the PDPA.

9. Data Protection Officer (DPO)

For any questions, requests or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:

• Email: hello@bwbuilders.com.sg
• Phone: +65 6283 5329
• Address: 7 Defu Lane 10, #01-536, Singapore 539188

10. Cookies and Analytics

Our website uses Google Analytics 4 to collect anonymised usage data, such as page views and session duration, to help us understand how visitors use the site and improve our content. Google Analytics uses cookies to gather this information. You may disable cookies in your browser settings, however some site features may not function correctly.

11. Links to Third-Party Websites

Our website may contain links to third-party websites (such as BCA, TCSPL, WSH Council). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit via our links.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the PDPA. The updated Policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@bwbuilders.com.sg or +65 6283 5329.